Find answers to common questions about our data and your orders.
Three months of data per symbol for a date range. Minimum order: €100 excluding VAT, after discounts.
Orders and pricing
What is the minimum order value?
The minimum order value is €100 excluding VAT, after discounts and before VAT.
What is the minimum period I can order?
For a date range, the minimum is three months of historical data per symbol. Combining shorter periods for different symbols does not meet this requirement.
Can I order several symbols together?
Yes. You can combine several symbols in one order, provided that each symbol meets the three-month minimum and the order reaches the minimum value.
Does VAT apply to my order?
VAT depends on your country of residence, your customer status and the service ordered. Metropolitan France: 20% VAT applies to both individuals and businesses. Other European Union countries: VAT applies to individuals at the rate determined by the applicable rules. Businesses purchasing for their business activities may be invoiced without French VAT under the reverse charge mechanism, following verification of their business status and EU VAT number. Outside the European Union: financial data orders are generally invoiced without French VAT. Local taxes may nevertheless apply. Applicable taxes are specified before payment.
Stocks and ETFs
Are stock and ETF data adjusted?
Across all stock and ETF markets worldwide, Minute and Daily historical data are available either back-adjusted for stock splits, reverse splits and dividends, or unadjusted. Please specify the version required when ordering. Only Minute and Daily data can be back-adjusted; Tick, Trades & Quotes, Order Book and Minute Bid-Ask data are supplied raw and unadjusted.
Which symbols are included in a market or index?
The selection corresponds to the symbols included on the day of your order. For symbols that have left an index or are no longer listed during your chosen period, contact us at sales@tickdatamarket.com.
Futures
Why are there several files for a futures contract?
A futures contract has separate expiration dates, also known as maturities. The files distinguish the different available expirations.
What is the difference between a date range and full history?
A date range limits the data to the selected dates. Full history covers the available history for the selected product.
Delivery and files
How are data delivered?
You will receive a cloud link to download your data. The files remain available for one month, giving you one month to download them and save a backup on your computer.
Where can I find the available formats and columns?
Visit the Formats page for details of the available formats and their columns.
Which time zone is used?
By default, data are delivered in the market’s native time zone. You can also choose GMT or any other time zone during the ordering process.
Payment and licensing
Which payment methods do you accept?
You can pay by credit card or PayPal. Bank transfer is available on request; please contact sales@tickdatamarket.com.
Where can I find the data licence terms?
The data usage and licensing terms are available on the site’s License page. Please contact us before ordering if you have a specific use in mind.
Special requests
How can I request a quote or specific data?
Contact us at sales@tickdatamarket.com with the markets, symbols, formats and period you need.