Terms of Sale and Data Licence
1. Scope and acceptance
These terms govern the sale of historical data by TickDataMarket and the usage rights granted to the customer.
The customer may review these terms before placing an order and accepts them when confirming the order. Licence 1 described below forms an integral part of these terms.
Licence 2 and any special terms require a separate written agreement.
2. Ordered data and prices
The order specifies the purchased markets, instruments or symbols, formats and periods.
For a selected date range, a minimum of three months of data is required per symbol. The minimum order value is EUR 100 excluding VAT, after discounts and before VAT.
The total price and applicable VAT are displayed before the order is confirmed.
Subsequent updates are not included and must be purchased separately unless otherwise agreed in writing.
When data are offered for the constituents of an index, the composition corresponds to that index on the order date. Symbols that left the index during the requested historical period can be requested separately by contacting sales@tickdatamarket.com.
3. Payment
Online payment is available by credit card or PayPal.
Payment by bank transfer can be arranged upon request by contacting sales@tickdatamarket.com.
4. Data delivery
The data are made available through a cloud link sent to the customer.
Delivery is expected within 24 to 72 hours from receipt of payment, depending on the volume of data ordered, unless a different delivery time is stated before the contract is concluded or agreed in writing with the customer.
The files remain available for one month from the date they are made available. The customer must download them during this period and keep one backup copy on their computer or another suitable medium.
Expiration of the download link does not terminate the right to use data already downloaded in accordance with the applicable licence.
5. Licence 1: individual use
After payment, TickDataMarket grants the customer a non-exclusive, non-transferable licence to use only the markets, symbols, formats and periods purchased.
The licence is granted for an unlimited duration, subject to compliance with these terms. The purchase requires a one-time payment: no subscription is required to retain and use the acquired data.
Each licence permits use by one user on one computer.
The customer may retain one backup copy to recover the data if they are lost or damaged. This backup copy does not permit simultaneous use on a second computer.
Use by multiple users or on multiple computers requires TickDataMarket’s prior written authorisation or the purchase of additional licences.
6. Permitted use and restrictions
The licence holder may use the data for their own purposes, including research, analysis, strategy development and testing, backtesting and simulations.
The licence holder may generate charts, indicators and statistics for internal use.
Without TickDataMarket’s prior written authorisation, the customer may not:
- transmit, distribute, publish, sell, rent, sublicense or share the data, in whole or in part;
- allow third parties to access the data by download, interface, API or any other means;
- share or publish results calculated from the data, including charts, indicators and statistics.
These restrictions are subject to mandatory rights provided by law.
Applicable intellectual property rights remain with their respective owners. The licence grants a right of use and does not transfer ownership of the data.
7. Licence 2 and third-party use
Providing or displaying data to customers or other third parties requires Licence 2 or a separate written agreement.
Unless otherwise agreed in writing, Licence 2 does not permit end customers to export or download the data. It also does not permit an API through which end customers can obtain the data.
Other terms, including the display delay and the scope of authorised users, are specified in the applicable agreement and remain subject to the rights of data providers.
8. Data quality and complaints
TickDataMarket endeavours to provide data matching the order. However, historical data may contain errors or gaps.
The data do not constitute investment advice or a guarantee of results. Past performance and simulated results do not guarantee future performance.
To report missing data, damaged files or a lack of conformity, the customer may contact sales@tickdatamarket.com, providing the order number and details of the issue.
TickDataMarket will review the request and offer correction or redelivery where appropriate.
9. Statutory warranties
Consumers benefit from the statutory warranties applicable to digital content, including the legal guarantee of conformity and, where applicable, the warranty against hidden defects.
These terms do not limit mandatory consumer rights or remedies. For warranty enquiries, customers may contact sales@tickdatamarket.com.
10. Consumer right of withdrawal
Consumers generally have a period of 14 days to exercise their right of withdrawal for a distance contract.
To exercise this right, consumers may send an unambiguous statement of their decision to withdraw to sales@tickdatamarket.com. They may use the model below, but are not required to do so:
I hereby notify you that I withdraw from the contract for the supply of the following data:
Ordered on:
Consumer’s name:
Consumer’s address:
Order number:
Date:
For digital content supplied without a tangible medium, the right of withdrawal may be lost if supply begins before the end of the statutory period and all legal conditions are met: the consumer has given prior express consent, acknowledged that they will lose their right of withdrawal, and received the required confirmation on a durable medium.
If these conditions are not met, the consumer retains the right of withdrawal under applicable law. Statutory warranties remain applicable.
11. Liability
The customer remains responsible for their trading decisions and use of the data.
Any limitation of liability applies only to the extent permitted by law and does not deprive consumers of their mandatory rights.
12. Contact
For questions, special requests or complaints: